When you arrive at the clinic, park in the designated spots in front of the building by our lovely garden.
Check-in Process
Once parked you can use the text thread that you received to check-in for your appointment.
If you did not receive a text, that’s ok. Send a text to 828-254-2221 to let us know you have arrived and which parking spot you are in.
During your appointment
We are going above and beyond to create a positive, low-stress experience for your four-leggeds during their appointments. We will do any services you and Dr. Laurel determine your furry friend needs all while prioritizing their comfort and safety. This includes things like…
- Moving slowly so that they have time to adapt to coming into the clinic without you
- Using flower essences and Adaptil/Feliway for calming
- Encouraging them with treats & TLC
Check-out Process
Once you and Dr. Laurel finish your consultation, our vet assistant will prepare any medicines, supplements, or products your furry friend needs while reception helps you get scheduled for any follow-up appointments that may be needed.
Payment is required at time of visit.
Ordering Supplies & Medications
Please place your orders for products or refills in advance.
We need a minimum of 4-6 hours notice to fill prescription requests and prepare orders for supplements and other products. We will do our best to fulfill your order as quickly as possible, but unfortunately, we may not be able to accommodate requests with quick turnarounds.
To place an order for supplies and/or medications, you can…
Text us at 828-254-2221
OR
Click on the green and black circle and follow the appropriate prompts
Please note that we do have a small staff. We work as diligently as possible however, your patients is always appritiated.